This is why we do what we do.
At Safe House Project, we fight every day to ensure that survivors of trafficking have access to real care, real support, and a real chance at healing. Too often, the systems in place fail to provide a timely or meaningful response when survivors reach out for help. The words below, written by a survivor we had the privilege of serving, were sent just last week to Safe House Project CEO Kristi Wells. This powerful message is a reminder of what happens when survivors are met with dignity, love, and unwavering support—not endless hold times and bureaucratic dead ends.
Survivors deserve better. They deserve to be heard, to be seen, and to be given the opportunity to reclaim their futures. This letter is a testament to what happens when care is done right, when survivors are prioritized, and when action replaces apathy.
At Safe House Project, we will always put survivors first.
Hi,
I hope that you have been doing well. I just wanted to say that I can’t believe that exactly one year ago today, I was flying from Charlotte on my way to a program. Time has gone by so quickly. I remember being excited to call you a day or two later and letting you know how wonderful everything was going. Even though things didn’t work out as planned, I will be forever grateful for all that you and SHP did for me. To be honest, it was among the best times in my entire life. I had never experienced that feeling of genuine hope and love before. After being at the program for a while, I was actually content and excited for my future. I can’t thank you enough for the opportunity of a lifetime.
Also, I recently saw your article/interview on Fox News. Back in 2022, my friend actually called the hotline multiple times, only to become very frustrated over extremely long wait times and the fact that nobody answered. Due to this, she decided to do some research online and that is how she discovered your organization. Years ago, I found and called the hotline number, but it was pointless; either, nobody answered or they couldn’t help me. The Suicide Hotline, at least the old one, was the same way. I hope things change for the better. The world is a better place because of what you are doing. I was very lucky to have been impacted by your work. Take care.
Thank you,
E
